TM Fleming Spreads
ASK A QUESTION: ENQUIRIES@TMFLEMINGSPREADS.COM
TRADE: +44(0)2073985258
CUSTOMER SERVICES: +44(0)2073985275
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TM FLEMING SPREADS





TM Fleming Spreads
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World Spreads

TM Fleming Spreads
is a trading name of WorldSpreads Ltd. WorldSpreads Ltd is Authorised and Regulated by the Financial Services Authority.
Registration No: 230730.
TM Fleming Spreads

Contact Us

Please feel free to contact TM Fleming Spreads by any of the following methods:

  • Post:
    Suite 2/1-2
    3 Minster Court
    Mincing Lane
    London
    EC3R 7DD
    United Kingdom

  • Email:
  • General Enquiries : enquiries@tmflemingspreads.com

  • Normal Opening Hours:
    Dealing Desk: 24 hour - Sunday 23:00 to Friday 21:15 (UK Time)
    Customer services: 07:30 to 21:00 - Monday to Friday (UK Time)

  • Telephone:
  • Customer Services : +44 (0)20 7398 5275
  • Trading Desk           : +44 (0) 20 7398 5258
  • Sales                       : +44 (0) 207 398 5210

  • Fax:
    (UK) 020 7398 5101
    (World) +44 (0) 207 398 5101

Complaints Procedure

TM Fleming Spreads was established to provide our clients with an unrivalled Spread Betting service, whilst we ensure that all clients are treated fairly we do realize that at times a client may be dissatisfied and may wish to raise an official complaint with our firm. We have therefore detailed below our complaints procedure for such unfortunate circumstances:

Step 1
Contact TM Fleming Spreads with an attempt to find a resolution to your dispute, our contact details are complaints@tmflemingspreads.com

Step 2
If you feel that your dispute has not been recognized and wish to take the matter further, please write a formal letter of complaint to our Compliance Officer at TM Fleming Spreads, Suite 2/1-2, 3 Minster Court, London, EC3R 7DD, United Kingdom.

Please detail as much as possible for our Compliance Officer to carry out a full investigation. This should include your full name, address, account number, times of telephone calls and as much information as possible regarding your dispute.

Step 3
Should you feel dissatisfied with the formal response received from our Compliance Officer, you have the right to refer this matter to the Financial Ombudsman’s Service (FOS). FOS leaflets are available upon request They provide an independent service for settling disputes between businesses providing financial services and their customers.Their contact details are as follows:

Post:

Financial Ombudsman Service
South Quay Plaza
183 Marsh Wall
London E14 9SR

Telephone:

Tel: 0845 080 1800
Switchboard: 020 7964 1000
International: +44 (0)20 7964 1000

Email:

complaint.info@financial-ombudsman.org.uk

Website:

www.financial-ombudsman.org.uk
Risk Warning : A spread bet is a margined product; it is possible to lose more than your initial margin deposit or credit allocation as well as any variation margin that you may be required to deposit from time to time. Therefore you should only speculate with money that you can afford to lose. Spread betting may not be suitable for all customers; therefore please ensure that you fully understand the risks involved and seek independent advice if necessary and prior to entering into such transactions. When spread betting with TM Fleming Spreads you are merely betting on the outcome of a financial instrument, sporting or political event etc. and therefore do not take delivery of any underlying instrument, nor are you entitled to any dividends payable or any other benefits related to the same. Risk Disclosure Notice

Regulation: TM Fleming Spreads is a trading name of WorldSpreads Ltd. WorldSpreads Ltd is Authorised and Regulated by the Financial Services Authority. Registration No: 230730.